Parallel Free Counselling Service
We are excited to announce the launch of a new service designed to support individuals struggling with their mental health at no cost. Our Parallel Counselling Service will offer 50-minute sessions over a six-week period.
At the end of this period, a review will take place to assess whether further counselling sessions are needed, if referrals to external organizations are appropriate, or if discharge is warranted.
Our Services
How to access the free counselling service

Counselling Sessions
Counselling sessions will be conducted via video call by student graduates and volunteers, following the completion of referral forms and initial assessments. We welcome self-referrals as well as referrals from external organizations through telephone or email.
Self Referrals and Referrals
Alternatively, you can download a referral form. A member of our team will contact you to discuss your concerns and outline the next steps in the process.


The introduction of the free Parallel Counselling Service offers numerous benefits for individuals accessing it and the broader local community. Here are some key points highlighting its social impact:
Benefits for Individuals
Accessibility to Mental Health Support
The service removes financial barriers, enabling individuals who may not afford traditional therapy to access essential mental health support.
Immediate Assistance
With the provision of counselling sessions, individuals can receive timely help during critical periods, potentially preventing escalation of mental health issues.
Empowerment and Coping Strategies
Participants will learn coping strategies and tools that empower them to manage their mental health more effectively, leading to increased resilience in facing future challenges.
Personalized Care
Through initial assessments and follow-ups, the service can tailor support to meet each individual’s specific needs, enhancing the effectiveness of the counselling provided.
Connection to Resources
The service offers signposting to additional resources and external organizations, ensuring individuals receive comprehensive support and care beyond the counselling sessions.

Benefits for the Local Community
Enhanced Community Wellbeing
By supporting individuals in improving their mental health, the service contributes to overall community resilience and a healthier population.



Reduction in Stigma
Offering a free and accessible counselling service promotes awareness and normalizes conversations around mental health, helping to reduce stigma within the community.
Strengthening Social Networks
The befriending aspect of the service fosters connections, combatting isolation and loneliness especially vital in a community setting where individuals may lack support systems.
Increased Productivity
As individuals receive support to improve their mental health, they are more likely to contribute positively to the workforce and community activities, boosting overall productivity and engagement.
Holistic Community Development
The initiative aligns with public health goals and community development strategies, contributing to a more focused and collective approach to mental health issues within society.
In summary, the free Parallel Counselling Service not only provides vital support for individual mental wellbeing but also fosters a healthier, more connected, and resilient local community with lasting social impact.